Monday 31 December 2018

Google featured snippets can now jump to section of content it is sourcing

For those that get a lot of traffic to their AMP pages and show up in the featured snippets section, you may want to watch your metrics closely.

Please visit Search Engine Land for the full article.


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What Amazon Advertising’s big 2018 advancements will mean for 2019

The e-commerce giant’s ad business continued to grow as it made significant updates to its advertising systems and capabilities.

Please visit Search Engine Land for the full article.


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9 Reasons for Leaving Your Last Job That Hiring Managers Will Completely Understand

Out of all the questions hiring managers can potentially ask you during an interview, “Why did you leave your last job?” could be one of the hardest to answer.

To effectively answer this question, you need to frame your response in a way that shows hiring managers that you know what's important to you and how to handle less than ideal situations. But you also don’t want to sound ungrateful for the opportunities you had in your previous role, or come off like you're still bitter about how you left things with your last employer.

Click here to unlock a free guide and template designed to help you create a company culture code. 

It can be challenging to explain why you decided to leave your last position without throwing your old company under the bus. But if answered thoughtfully, this question can help you highlight your flexibility and self-awareness.

To help you nail this question at your next interview, we rounded up nine reasons for leaving your last job that hiring managers will completely understand. And even if you’ve only worked in your current role for a short amount of time, these reasons can help you frame your decision to depart your last role in a way your potential new employer can truly respect.

1. You’re looking to level up in your career, and your current company has limited opportunities for career growth.

Career stagnation can be incredibly frustrating. If you’ve worked hard at the same company for a few years, and you haven’t been promoted or even promised a promotion, you have every right to leave your current job. If you can communicate that you haven’t been able to climb the career ladder at your preferred pace during your interview, you’ll show hiring managers that you’re ambitious and goal-orientated.

2. You don’t feel challenged or fulfilled at your current job.

No job is perfect, but if you don’t feel any satisfaction at work, it’s definitely time for a change. Work becomes a chore if you don’t feel mentally stimulated or emotionally fulfilled. And hiring managers will completely understand why you’re leaving your current role, if this is the case. They’ll also be impressed with your internal need to be passionate about your job.

3. The nature of your work is not what was promised to you.

Did your current employer promise you a copywriting job, but now you somehow work in product marketing? If they’ve baited-and-switched you like this, wanting to leave the company is more than understandable. They promised you something, but failed to honor it -- so why stay?

Leaving your job to find a new role that actually meets your expectations will also show hiring managers that you can stand up for yourself and pursue what you truly want in life.

4. You’re burnt out.

If your job’s heavy workload or endless stress make you hate going to work, it’s time for a fresh start somewhere else. Burnout can make work and, in turn, life miserable and most hiring managers have experienced it at least once in their careers, so if you need a new change of pace, they’ll definitely be able to empathize with you. They’ll also respect your willingness to take care of your mental and emotional health.

5. You feel undervalued at your current job.

When your current manager underestimates your potential or doesn’t know how to leverage your skill set to its full potential, work can become frustrating and dull. So why work for a company that doesn’t challenge you or allow you to make a impact?

If you can genuinely convey these frustrations and aspirations during your interview, hiring managers will perceive you as someone who truly wants to make a difference at their company -- and that’ll only boost your chances of landing the job.

6. You want to make a career change.

In a world where most industries never stop changing, it’s common to leave a job to pursue a new career path. But even if you think your lack of experience in an industry is a vulnerability, you shouldn’t fret. Most hiring managers actually like hiring candidates from other industries because they can bring a fresh perspective to their team and company.

7. You want a better work life balance.

Sometimes employers forget that people work to live and don’t live to work. If your current job steals too many hours away from your personal life, it’s time to go. Life is for living, so if you can express your desire to work in a new role that provides a better work life balance, hiring managers will admire the respect you have for your own time.

8. Your values don’t align with the company’s values.

Whether you were never a good fit at your current company or a merger or acquisition altered its values, a moral conflict with an employer is totally a justifiable reason to leave. If you stand firmly behind your own beliefs, you shouldn’t have to compromise your ethics to drive results for a business you don’t support.

Hiring managers also want to hire people whose values align with their company’s, so clarifying that you both have similar principles will help you out tremendously during an interview.

9. You had to leave the company due to family or personal reasons.

Life happens. If you left your last job because you needed to take care of your family or nourish your physical or mental health, hiring managers won’t knock off any points during your interview. In fact, this reason will most likely bump up your score because you’ve proved that you can prioritize what’s truly important in life.

download free guide to company culture



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What Does Allyship Mean?

Research has shown more inclusive companies have a 2.3x higher cash flow per employee, and are 1.7 times more likely to be innovation leaders in their industry.

Increasing sales, while driving innovation -- who doesn't want that?

Undoubtedly, inclusion is critical for your company's success and long-term growth. But inclusion can't happen without allyship -- and yet, many of us still aren't sure what "allyship" means.

I have a sticker on my laptop that reads, "Ally is a verb". I got it recently at an Allyship panel hosted here at HubSpot. It's a daily reminder for me that being an ally is continuous action -- not just a label.

To ensure a workplace culture in which employees feel included and valued, it's critical you learn what allyship means, and how you can become an ally.

Click here to unlock a free guide and template designed to help you create a company culture code. 

What Does Allyship Mean?

Allyship is the continuous process in which someone with privilege and power seeks to first learn about the experiences of a marginalized group of people, and then ultimately empathize with their challenges and build relationships with that group of people.

The role of an ally includes:

  • Being able to listen, and shine a spotlight on those whose voices are often unheard.
  • Recognizing your own privilege and power, and using that privilege to lift others up.
  • Being aware of implicit biases you might have.
  • Supporting the group you're allying by letting them speak for themselves whenever possible.
  • Not expecting special recognition for being an ally, and not taking credit for the ideas of the marginalized group.

Additionally, Corey Ponder, who published How To Challenge Ourselves to Grow As Allies on Medium, writes, "Allies recognize their privilege and status within the in-crowd but support others that are outsiders or lack a voice in the in-crowd. This requires challenging accepted group dynamics and recognizing that being part of the in-crowd should not supersede the importance of supporting individuals that are outsiders or that lack a voice in the in-crowd."

Ultimately, it's critical you remember being an ally is not a part-time role.

For a complete list of resources on allyship, check out How to Be an Ally: 23 Resources That Can Help.

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Sunday 30 December 2018

How to Do A/B Testing: A Checklist You'll Want to Bookmark

When marketers like us create landing pages, write email copy, or design call-to-action buttons, it can be tempting to use our intuition to predict what will make people click and convert.

But basing marketing decisions off of a "feeling" can be pretty detrimental to results. Rather than relying on guesses or assumptions to make these decisions, you're much better off running an A/B test -- sometimes called a split test.

A/B testing can be valuable because different audiences behave, well, differently. Something that works for one company may not necessarily work for another. In fact, conversion rate optimization (CRO) experts hate the term "best practices" because it may not actually be the best practice for you.

Learn how to run effective A/B experimentation in 2018 here.

But A/B tests can also be complex. If you're not careful, you could make incorrect assumptions about what people like and what makes them click -- decisions that could easily misinform other parts of your strategy.

Keep reading to learn how to do A/B testing before, during, and after data collection so you can make the best decisions from your results.

To run an A/B test, you need to create two different versions of one piece of content, with changes to a single variable. Then, you'll show these two versions to two similarly sized audiences and analyze which one performed better over a specific period of time (long enough to make accurate conclusions about your results).

Explanation of what a/b testing is

Image Credit: ConversionXL

A/B testing helps marketers observe how one version of a piece of marketing content performs alongside another. Here are two types of A/B tests you might conduct in an effort to increase your website's conversion rate: 

Example 1: User Experience Test

Perhaps you want to see if moving a certain call-to-action (CTA) button to the top of your homepage instead of keeping it in the sidebar will improve its clickthrough rate.

To A/B test this theory, you'd create another, alternative web page that reflected that CTA placement change. The existing design -- or the "control" -- is Version A. Version B is the "challenger." Then, you'd test these two versions by showing each of them to a predetermined percentage of site visitors. Ideally, the percentage of visitors seeing either version is the same.

Learn how to easily A/B test a component of your website with HubSpot's Marketing Hub.

Example 2: Design Test

Perhaps you want to find out if changing the color of your call-to-action (CTA) button can increase its clickthrough rate.

To A/B test this theory, you'd design an alternative CTA button with a different button color that leads to the same landing page as the control. If you usually use a red call-to-action button in your marketing content, and the green variation receives more clicks after your A/B test, this could merit changing the default color of your call-to-action buttons to green from now on.

To learn more about A/B testing, download our free introductory guide here.

The Benefits of A/B Testing

A/B testing has a multitude of benefits to a marketing team, depending on what it is you decide to test. Above all, though, these tests are valuable to a business because they're low in cost but high in reward.

Let's say you employ a content creator for $50,000/year. This content creator publishes five articles per week for the company blog, making 260 articles per year. If the average post on the company's blog generates 10 leads, you could say it costs just over $192 to generate 10 leads for the business ($50,000 salary ÷ 260 articles = $192 per article). That's a solid chunk of change.

Now, if you ask this content creator to spend two days developing an A/B test on one article, instead of writing two articles in that time period, you might burn $192 because you're publishing one fewer article. But if that A/B test finds you can increase each article's conversion rate from 10 to 20 leads, you just spent $192 to potentially double the number of customers your business gets from your blog.

If the test fails, of course, you lost $192 -- but now you can make your next A/B test even more educated. If that second test succeeds in doubling your blog's conversion rate, you ultimately spent $284 to potentially double your company's revenue. No matter how many times your A/B test fails, its eventual success will almost always outweigh the cost to conduct them.

There are many types of split tests you can run to make the experiment worth it in the end. Here are some common goals marketers have for their business when A/B testing:

  • Increased Website Traffic: Testing different blog post or webpage titles can change the number of people who click on that hyperlinked title to get to your website. This can increase website traffic as a result.
  • Higher Conversion Rate: Testing different locations, colors, or even anchor text on your CTAs can change the number of people who click these CTAs to get to a landing page. This can increase the number of people who fill out forms on your website, submit their contact info to you, and "convert" into a lead.
  • Lower Bounce Rate: If your website visitors leave (or "bounce") quickly after visiting your website, testing different blog post introductions, fonts, or feature images can reduce this bounce rate and retain more visitors.
  • Lower Cart Abandonment: Ecommerce businesses see 40 – 75% of customers leave their website with items in their shopping cart, according to MightyCall. This is known as "shopping cart abandonment." Testing different product photos, check-out page designs, and even where shipping costs are displayed can lower this abandonment rate.

Now, let's walk through the checklist for setting up, running, and measuring an A/B test.

How to Conduct A/B Testing

Before the A/B Test

1. Pick one variable to test.

As you optimize your web pages and emails, you might find there are a number of variables you want to test. But to evaluate how effective a change is, you'll want to isolate one "independent variable" and measure its performance -- otherwise, you can't be sure which one was responsible for changes in performance.

You can test more than one variable for a single web page or email; just be sure you're testing them one at a time.

Look at the various elements in your marketing resources and their possible alternatives for design, wording, and layout. Other things you might test include email subject lines, sender names, and different ways to personalize your emails.

Keep in mind that even simple changes, like changing the image in your email or the words on your call-to-action button, can drive big improvements. In fact, these sorts of changes are usually easier to measure than the bigger ones.

Note: There are some times when it makes more sense to test multiple variables rather than a single variable. This is a process called multivariate testing. If you're wondering whether you should run an A/B test versus a multivariate test, here's a helpful article from Optimizely that compares the two.

2. Identify your goal.

Although you'll measure a number of metrics for every one test, choose a primary metric to focus on -- before you run the test. In fact, do it before you even set up the second variation. This is your "dependent variable."

Think about where you want this variable to be at the end of the split test. You might state an official hypothesis and examine your results based on this prediction.

If you wait until afterward to think about which metrics are important to you, what your goals are, and how the changes you're proposing might affect user behavior, then you might not set up the test in the most effective way.

3. Create a 'control' and a 'challenger.'

You now have your independent variable, your dependent variable, and your desired outcome. Use this information to set up the unaltered version of whatever you're testing as your "control." If you're testing a web page, this is the unaltered web page as it exists already. If you're testing a landing page, this would be the landing page design and copy you would normally use.

From there, build a variation, or a "challenger" -- the website, landing page, or email you’ll test against your control. For example, if you're wondering whether including a testimonial on a landing page would make a difference, set up your control page with no testimonials. Then, create your variation with a testimonial.

4. Split your sample groups equally and randomly.

For tests where you have more control over the audience -- like with emails -- you need to test with two or more audiences that are equal in order to have conclusive results.

How you do this will vary depending on the A/B testing tool you use. If you're a HubSpot Enterprise customer conducting an A/B test on an email, for example, HubSpot will automatically split traffic to your variations so that each variation gets a random sampling of visitors.

5. Determine your sample size (if applicable).

How you determine your sample size will also vary depending on your A/B testing tool, as well as the type of A/B test you're running.

If you're A/B testing an email, you'll probably want to send an A/B test to a smaller portion of your list to get statistically significant results. Eventually, you'll pick a winner and send the winning variation on to the rest of the list. (See "The Science of Split Testing" ebook at the end of this article for more on calculating your sample size.)

If you're a HubSpot Enterprise customer, you'll have some help determining the size of your sample group using a slider. It'll let you do a 50/50 A/B test of any sample size -- although all other sample splits require a list of at least 1,000 recipients.

a/b testing sample size slider

If you're testing something that doesn't have a finite audience, like a web page, then how long you keep your test running will directly affect your sample size. You'll need to let your test run long enough to obtain a substantial number of views, otherwise it'll be hard to tell whether there was a statistically significant difference between the two variations.

6. Decide how significant your results need to be.

Once you've picked your goal metric, think about how significant your results need to be to justify choosing one variation over another. Statistical significance is a super important part of A/B testing process that's often misunderstood. If you need a refresher on statistical significance from a marketing standpoint, I recommend reading this blog post.

The higher the percentage of your confidence level, the more sure you can be about your results. In most cases, you'll want a confidence level of 95% minimum -- preferably even 98% -- especially if it was a time-intensive experiment to set up. However, sometimes it makes sense to use a lower confidence rate if you don't need the test to be as stringent.

Matt Rheault, a senior software engineer at HubSpot, likes to think of statistical significance like placing a bet. What odds are you comfortable placing a bet on? Saying "I'm 80% sure this is the right design and I'm willing to bet everything on it" is similar to running an A/B test to 80% significance and then declaring a winner.

Rheault also says you’ll likely want a higher confidence threshold when testing for something that only slightly improves conversation rate. Why? Because random variance is more likely to play a bigger role.

"An example where we could feel safer lowering our confidence threshold is an experiment that will likely improve conversion rate by 10% or more, such as a redesigned hero section,” he explained. "The takeaway here is that the more radical the change, the less scientific we need to be process-wise. The more specific the change (button color, micro copy, etc.), the more scientific we should be because the change is less likely to have a large and noticeable impact on conversion rate."

7. Make sure you're only running one test at a time on any campaign.

Testing more than one thing for a single campaign -- even if it's not on the same exact asset -- can complicate your results. For example, if you A/B test an email campaign that directs to a landing page at the same time that you’re A/B testing that landing page ... how can you know which change caused the increase in leads?

During the A/B Test

8. Use an A/B testing tool.

To do an A/B test on your website or in an email, you'll need to use an A/B testing tool. If you're a HubSpot Enterprise customer, the HubSpot software has features that let you A/B test emails (learn how here), calls-to-action (learn how here), and landing pages (learn how here).

For non-HubSpot Enterprise customers, other options include Google Analytics' Experiments, which lets you A/B test up to 10 full versions of a single web page and compare their performance using a random sample of users.

9. Test both variations simultaneously.

Timing plays a significant role in your marketing campaign’s results, whether it's time of day, day of the week, or month of the year. If you were to run Version A during one month and Version B a month later, how would you know whether the performance change was caused by the different design or the different month?

When you run A/B tests, you'll need to run the two variations at the same time, otherwise you may be left second-guessing your results.

The only exception here is if you're testing timing itself, like finding the optimal times for sending out emails. This is a great thing to test because depending on what your business offers and who your subscribers are, the optimal time for subscriber engagement can vary significantly by industry and target market.

10. Give the A/B test enough time to produce useful data.

Again, you'll want to make sure that you let your test run long enough in order to obtain a substantial sample size. Otherwise, it'll be hard to tell whether there was a statistically significant difference between the two variations.

How long is long enough? Depending on your company and how you execute the A/B test, getting statistically significant results could happen in hours ... or days ... or weeks. A big part of how long it takes to get statistically significant results is how much traffic you get -- so if your business doesn't get a lot of traffic to your website, it'll take much longer for you to run an A/B test.

In theory, you shouldn't restrict the time in which you're gathering results. (Read this blog post to learn more about sample size and timing.)

11. Ask for feedback from real users.

A/B testing has a lot to do with quantitative data ... but that won't necessarily help you understand why people take certain actions over others. While you're running your A/B test, why not collect qualitative feedback from real users?

One of the best ways to ask people for their opinions is through a survey or poll. You might add an exit survey on your site that asks visitors why they didn't click on a certain CTA, or one on your thank-you pages that asks visitors why they clicked a button or filled out a form.

You might find, for example, that a lot of people clicked on a call-to-action leading them to an ebook, but once they saw the price, they didn't convert. That kind of information will give you a lot of insight into why your users are behaving in certain ways.

After the A/B Test

12. Focus on your goal metric.

Again, although you'll be measuring multiple metrics, keep your focus on that primary goal metric when you do your analysis.

For example, if you tested two variations of an email and chose leads as your primary metric, don’t get caught up on open rate or clickthrough rate. You might see a high clickthrough rate and poor conversion rates, in which case you might end up choosing the variation that had a lower clickthrough rate in the end.

13. Measure the significance of your results using our A/B testing calculator.

Now that you've determined which variation performs the best, it's time to determine whether or not your results statistically significant. In other words, are they enough to justify a change?

To find out, you'll need to conduct a test of statistical significance. You could do that manually ... or you could just plug in the results from your experiment to our free A/B testing calculator. For each variation you tested, you'll be prompted to input the total number of tries, like emails sent or impressions seen. Then, enter the number of goals it completed -- generally you'll look at clicks, but this could also be other types of conversions.

hubspot-a-b-testing-calculator.png

The calculator will spit out the confidence level your data produces for the winning variation. Then, measure that number against the value you chose to determine statistical significance.

14. Take action based on your results.

If one variation is statistically better than the other, you have a winner. Complete your test by disabling the losing variation in your A/B testing tool.

If neither variation is statistically better, you've just learned that the variable you tested didn't impact results, and you'll have to mark the test as inconclusive. In this case, stick with the original variation -- or run another test. You can use the failed data to help you figure out a new iteration on your new test.

While A/B tests help you impact results on a case-by-case basis, you can also apply the lessons you learn from each test and apply it to future efforts. For example, if you've conducted A/B tests in your email marketing and have repeatedly found that using numbers in email subject lines generates better clickthrough rates, you might want to consider using that tactic in more of your emails.

15. Plan your next A/B test.

The A/B test you just finished may have helped you discover a new way to make your marketing content more effective -- but don't stop there. There’s always room for more optimization.

You can even try conducting an A/B test on another feature of the same web page or email you just did a test on. For example, if you just tested a headline on a landing page, why not do a new test on body copy? Or color scheme? Or images? Always keep an eye out for opportunities to increase conversion rates and leads.

Learn how to best carry out some of the steps above using the free ebook below.

The Ultimate A/B Testing Kit

Learn how to run effective A/B experimentation in 2018 here.


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Friday 28 December 2018

7 inspiring email templates

Email is the most important tool marketers have for communicating with their clients and prospects.

Please visit Search Engine Land for the full article.


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Mueller: Focus your SEO on Google’s status quo

Sometimes it is a good idea to keep it simple with your web pages.

Please visit Search Engine Land for the full article.


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Voice-based AI means brands must take an omnichannel approach with consumers

Having the ability to measure your brand affinity and customer loyalty impact on sales will become increasingly important in this world of virtual assistants. The post Voice-based AI means brands must take an omnichannel approach with consumers appeared first on Marketing Land.

Please visit Marketing Land for the full article.


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Learn how to build more emotionally engaging experiences with a personalized data strategy

Here are three audience management strategies marketers can use to supply new and captivating content. The post Learn how to build more emotionally engaging experiences with a personalized data strategy appeared first on Marketing Land.

Please visit Marketing Land for the full article.


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