Friday, 31 July 2020

6 Stats that Prove the Importance of Product Videos for Ecommerce

Producing quality videos for your ecommerce site is hard, we know. Equipment is expensive, and specialists who know how to use that equipment cost even more. For that very reason, many ecommerce businesses will settle for photos and graphics just to get the job done.

These video marketing statistics show that video might just be an investment worth making. Sure, you’ll have to dig a little deeper into those pockets at first, but the results will return more than you dreamed.

Product Video Stats Marketers Need to Know

1. Video is the #1 content type used by marketers to sell products and services.

In our Not Another State of Marketing Report, marketers surveyed said that video is the top content type being produced in their content marketing programs, passing blog posts for the first time ever. 

2. More than half of marketers invest in some sort of product-related video.

Also in the HubSpot report noted above, we found that nearly one quarter of marketers invested in product promotion videos, while nearly one fifth invested in product demos.  

3. 73% more visitors who watch product videos will make a purchase. 

Did you know that your products are more likely to sell if you create videos for them? There are quite a few reasons for this, which we’ll cover in the next points. The most important thing to note, however, is simply that videos for your products do prompt more purchases. That’s really the biggest and most important statistic you need.

4. 92% of marketers who use video say it's an important part of their marketing strategy — up from 78% in 2015.

According to the late-2019 Wyzowl Survey that polled marketers about their video tactics, the number above was up from 78% in 2015. With a stat like this, there's almost no question that marketers are finding video valuable and worth their investment.

5. 71% of consumers prefer video over other marketing content.

When consumers feel like they understand the products you sell, they’re more likely to take a chance on spending their money. Video clears up a lot of that confusion. Isn’t that what your marketing is all about, anyway? Answering questions with quality content? 

6. 87% of Gen Z prefers branded videos or ads that show someone talking about a product.

Gen Z is one of the most digitally connected, and most budget-conscious, generations out there. And, as they reach full purchasing potential, you'll want to keep their buyer's journey behavior in mind.

As people in the age group research products, they'll look for video-based ads, demos, tutorials, unboxings, or video reviews from influencers in order to see how well the product works and what it looks like in real life.

7. 55% of consumers use videos for purchase decisions.

While Gen Z most heavily relies on videos to research products, other age groups aren't that different. More than half of people in all age groups use video to make a purchasing decision, according to 2019 data from Google.

A man looks at a list on his phone. “I’m not a list guy. I have it in my brain. I’ll watch the video in the plumbing or electrical aisle to make sure I’ve got everything I need.” 55% of shoppers say they use online video while actually shopping in-store.

Image Source

Ultimately, authentic videos can lead to a greater sense of trust. By providing product videos, you give buyers quality information that doesn’t hide behind good angles and lighting. They understand the products they’re ordering and are happier with their purchases. With every great transaction, you build more and more trust.

Video Stat Knowledge Check

Think you know your video stats? Test yourself with the interactive quiz below to see how well you soaked in the details above. Try not to peak as you answer each question:

 

Creating an Engaging Product Video

A consumer who trusts your business is worth the investment you’ll make in product video production, isn’t it?

If the stats above have intrigued you, and your ready to invest in your first product video, consider what you'd like to try out first. Here are a few examples of product video formats:

  • Demos/Tutorials: These videos walk through how the product or service works so a consumer can see how it functions in a real-world setting.
  • Influencer Marketing Videos: If you don't have the time to produce product videos, but do have some budget to work with, you could consider hiring a macro or micro influencer to post a video on their networks where they talk about or promote your product.
  • Ads or Video Promotions: These videos are often shorter than tutorials. They merely highlight the product or service and all of it's great features, but don't necessarily need to go into full detail about how it works.
  • User-Generated Content: If you have happy customers that are using your product or service, encourage them to film a video review or unboxing that you can then share publicly over social media or on your website. When others see a real person talking about success they had with your brand, they might be more willing to trust your offerings.

To learn more about video marketing, check out this handy ultimate guide

Editor's Note: This blog post was originally written in February 2016, but was updated in July 2020 for freshness and comprehensiveness.



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Will Google’s Ad Disclosure schema catch on?

It’s among several initiatives the company is working on as privacy takes center stage.

Please visit Search Engine Land for the full article.


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Release Notes: Jivox launches purchase predictions for eCommerce

The solution generates and actions real-time purchase predictions.

Please visit Marketing Land for the full article.


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Why SEOs should care about brand

Brand is already affecting the performance we are held accountable for, so we can use the data we have as SEOs to benefit the whole company.

Please visit Marketing Land for the full article.


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5 tips for starting international PPC

Be ready to watch for nuances of your targeted regions and adapt your strategy on a regional basis as you begin to track performance.

Please visit Marketing Land for the full article.


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Why SEOs should care about brand

Brand is already affecting the performance we are held accountable for, so we can use the data we have as SEOs to benefit the whole company.

Please visit Search Engine Land for the full article.


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5 tips for starting international PPC

Be ready to watch for nuances of your targeted regions and adapt your strategy on a regional basis as you begin to track performance.

Please visit Search Engine Land for the full article.


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Google adds CCPA opt-out handling for publishers in Ad Manager, AdMob

Publishers can also start testing the Funding Choices integration with IAB Europe’s Transparency and Consent Framework for GDPR.

Please visit Marketing Land for the full article.


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16 Important Ways to Use Case Studies in Your Marketing

When you're thinking about investing in a product or service, what's the first thing you do?

Usually, it’s one or both of the following: You'll likely ask your friends whether they've tried the product or service, and if they have, whether they would recommend it. You'll also probably do some online research to see what others are saying about said product or service. Nowadays, 90% of consumers used the internet to find a local business in the last year, and 82% of consumers read online reviews. This shows that the majority of people are looking to peers to make a purchasing decision.Most customers know that a little online research could spare them from a bad experience and poor investment of your budget.

A marketing case study aims to persuade that a process, product, or service can solve a problem. Why? Because it has done so in the past. By including the quantitative and qualitative outcomes of the study, it appeals to logic while painting a picture of what success looks like for the buyer. Both of which can be powerful motivators and objection removers.

Why Use Case Studies?

In essence, case studies are an invaluable asset when it comes to establishing proof that what you're offering is valuable and of good quality.

According to HubSpot's State of Marketing Report 2020, 13% of marketers name case studies as one of the primary forms of media used within their content strategy. This makes them the fifth most popular type of content, outshined only by visual content, blogs, and ebooks.

a graph that shows results from the question "what are the primary forms of media used within your content strategy?" with videos being the highest at 19%, followed by blogs, ebooks, infographics, and case studies. White papers, checklists, interviews, and "other" trail behind.

Okay, so you know case studies work. The question is, how do they work? And how can you squeeze the most value out of them? 

When to Use a Case Study

Here are the ways you can market your case studies to get the most out of them.

As a Marketing or Sales Asset

1. Use a case study template to create PDFs for email or downloads

Do not underestimate the value of providing social proof at just the right time in order to add value and earn their business. Case studies are extremely effective in the consideration stage of the buyer's journey when they are actively comparing solutions and providers to solve a problem they're experiencing. 

For this reason, case studies in an independent PDF format can be helpful in both marketing and sales. Marketers can use these PDFs as downloads in web content or email campaigns. Sales reps can utilize these assets in demonstrations, in a follow-up, or to overcome objections. 

example of a case study template in Microsoft Word with graphs and sections for "how product helped" and "results"Image Source

The easiest way to create PDF case studies is by using a case study template. Doing so can decrease the amount of time you spend creating and designing your case study without sacrificing aesthetics. In addition, you can ensure that all your case studies follow a similar branded format. 

We've created a great case study template (and kit!) that's already locked and loaded for you to use. All you have to do is input your own text and change the fonts and colors to fit your brand. You can download it here.

On Your Website

2. Have a dedicated case studies page.

You should have a webpage exclusively for housing your case studies. Whether you call this page "Case Studies, "Success Studies," or "Examples of Our Work," be sure it's easy for visitors to find.

Structure on that page is key: Initial challenges are clear for each case, as well as the goals, process, and results.

Get Inspired: Google’s Think With Google is an example of a really well structured case study page. The copy is engaging, as are the goals, approach, and results.

think with google case study outlining sections for goals, approach, and results

3. Put case studies on your home page.

Give website visitors every chance you can to stumble upon evidence of happy customers. Your home page is the perfect place to do this.

There are a number of ways you can include case studies on your homepage. Here are a few examples:

  • Customer quotes/testimonials
  • A call-to-action (CTA) to view specific case studies
  • A slide-in CTA that links to a case study
  • A CTA leading to your case studies page

Get Inspired: Theresumator.com incorporates testimonials onto their homepage to strengthen their value proposition.

customer testimonials on theresumator homepage

Bonus Tip: Get personal.

Marketing gurus across the world agree that personalised marketing is the future. You can make your case studies more powerful if you find ways to make them “match” the website visitors that are important to you.

People react to familiarity -- for instance, presenting someone from London with a case study from New York may not resonate as well as if you displayed a case study from the U.K. Or you could choose to tailor case studies by industry or company size to the visitor. At HubSpot, we call this "smart content."

Get Inspired: To help explain smart content, have a look at the example below. Here, we wanted to test whether including testimonials on landing pages influenced conversion rates in the U.K. The landing page on the left is the default landing page shown to visitors from non-U.K. IP addresses. For the landing page on the right, we used smart content to show testimonials to visitors coming from U.K. IP addresses.

 comparison of a and b versions of a split test that tested case studies as a landing page element

4. Implement slide-in CTAs.

Pop-ups have a reputation for being annoying, but there are ways to implement that that won't irk your website visitors. These CTAs don't have to be huge, glaring pop-ups -- instead, relevant but discreet slide-in CTAs can work really well.

For example, why not test out a slide-in CTA on one of your product pages, with a link to a case study that profiles a customer who's seen great results using that product?

Get Inspired: If you need some help on creating sliders for your website, check out this tutorial on creating slide-in CTAs.

5. Write blog posts about your case studies.

Once you publish a case study, the next logical step would be to write a blog post about it to expose your audience to it. The trick is to write about the case study in a way that identifies with your audience’s needs. So rather than titling your post “Company X: A Case Study," you might write about a specific hurdle, issue, or challenge the company overcame, and then use that company's case study to illustrate how the issues were addressed. It's important not to center the blog post around your company, product, or service -- instead, the customer’s challenges and how they were overcome should take centre stage.

For example, if we had a case study that showed how one customer generated twice as many leads as a result of our marketing automation tool, our blog post might be something along the lines of: "How to Double Lead Flow With Marketing Automation [Case Study]." The blog post would then comprise of a mix of stats, practical tips, as well as some illustrative examples from our case study.

Get Inspired: Check out this great example of a blog post from Moz, titled "How to Build Links to Your Blog – A Case Study."

6. Create videos from case studies.

Internet services are improving all the time, and as a result, people are consuming more and more video content. Prospects could be more likely to watch a video than they are to read a lengthy case study. If you have the budget, creating videos of your case studies is a really powerful way to communicate your value proposition.

Get Inspired: Check out one of our many video testimonials for some ideas on how to approach your own videos.

7. Use case studies on relevant landing pages.

Once you complete a case study, you'll have a bank of quotes and results you can pull from. Including quotes on product pages is especially interesting. If website visitors are reading your product pages, they are in a "consideration" mindset, meaning they are actively researching your products, perhaps with an intent to buy. Having customer quotes placed strategically on these pages is a great way to push them over the line and further down the funnel.

These quotes should be measured, results-based snippets, such as, “XX resulted in a 70% increase in blog subscribers in less an 6 months” rather than, “We are proud to be customers of XX, they really look after us."

Get Inspired: I really like the way HR Software company Workday incorporates video and testimonials into its solutions pages.

workday's use of testimonial in the top left corner of a product page

Off Your Website

8. Post about case studies on social media.

Case studies make for perfect social sharing material. Here are a few examples of how you can leverage them on social:

  • Share a link to a case study and tag the customer in the post. The trick here is to post your case studies in a way that attracts the right people to click through, rather than just a generic message like, “New Case Study ->> LINK." Make sure your status communicates clearly the challenge that was overcome or the goal that was achieved. It's also wise to include the main stats associated with the case study; for example, "2x lead flow," "125% increase in X," and so on.
  • Update your cover image on Twitter/Facebook showing a happy customer. Our social media cover photo templates should help you with this!
  • Add your case study to your list of publications on LinkedIn.
  • Share your case studies in relevant LinkedIn Groups.
  • Target your new case studies to relevant people on Facebook using dark posts. (Learn about dark posts here.)

Get Inspired: MaRS Discovery District posts case studies on Twitter to push people towards a desired action.

Mars Discover District tweets showing their promotion of case studies

9. Use case studies in your email marketing.

Case studies are particularly suited to email marketing when you have an industry-segmentable list. For example, if you have a case study from a client in the insurance industry, emailing your case study to your base of insurance-related contacts can be a really relevant addition to a lead nurturing campaign.

Case studies can also be very effective when used in product-specific lead nurture workflows in reactivating opportunities that have gone cold. They can be useful for re-engaging leads that have gone quiet and who were looking at specific areas of your product that the case study relates to.

Get Inspired: It's important that your lead nurture workflow content includes the appropriate content for where prospects are in the sales cycle. If you need help on how to do this, check out our post on how to map lead nurturing content to each stage in sales cycle.

10. Incorporate case studies into your newsletters.

This idea is as good for your client relations as it is for gaining the attention of your prospects. Customers and clients love feeling as though they're part of a community. It’s human nature. Prospects warm to companies that look after their customers; companies whose customers are happy and proud to be part of something. Also, whether we are willing to admit it or not, people love to show off!

Get Inspired: Newsletters become stale over time. Give your newsletters a new lease of life with our guide on how to create newsletters that don't suck.

11. Equip your sales team with case studies.

Tailored content has become increasingly important to sales reps as they look to provide value on the sales call. It's estimated that consumers go through 70-90% of the buyer's journey before contacting a vendor. This means that the consumer is more knowledgeable than ever before. Sales reps no longer need to spend an entire call talking about the features and benefits. Sales has become more complex, and reps now need to be armed with content that addresses each stage of the buyer’s process. Case studies can be really useful when it comes to showing prospects how successful other people within a similar industry has benefited from your product or service.

Get Inspired: Case studies are just one type of content that helps your sales team sell. They don't always work by themselves, though. Check out our list of content types that help sales close more deals.

12. Sneak a case study into your email signature.

Include a link to a recent case study in your email signature. This is particularly useful for salespeople. Here's what my email signature looks like:

signature of hubspot employee that features a case study link at the bottom of the email signature

Get Inspired: Did you know that there are lots more ways you can use your email signature to support your marketing? Here are 10 clever suggestions for how you can do this.

13. Use case studies in training.

Having customer case studies is an invaluable asset to have when onboarding new employees. It aids developing their buy-in, belief in, and understanding of your offering.

Get Inspired: Have you completed our Inbound Certification course yet? During our classes, we use case studies to show how inbound marketing is applied in real life.

In Lead-Gen Content

14. Include case studies in your lead gen efforts.

There are a number of offers you can create based off of your case studies, in the form of ebooks, templates, and more. For example you could put together an ebook titled “A step-by-step guide to reaching 10,000 blog subscribers in 3 months…just like XX did.” You could create a more in-depth version of the case study with access to detailed statistics as an offer. (And don’t forget, you can also use quotes and statistics from case studies on the landing page promoting the ebook, which adds credibility and could increase your conversion rates.) Or, you could create a template based on your customer's approach to success.

Get Inspired: If you think you need to be an awesome designer put together beautiful ebooks, think again. Create ebooks easily using these customisable ebook templates.

You can also use case studies to frame webinars that document how to be successful with X. Using case studies in webinars is great middle-of-the-funnel content and can really help move your leads further down the funnel towards becoming sales qualified leads.

Get Inspired: Webinars are really effective as part of a lead nurturing workflow. Make sure your next webinar is spot on by following these simple webinar tips.

15. Create a bank of evergreen presentations.

It’s important to build up a bank of evergreen content that employees across your organisation can use during presentations or demos. Case studies are perfect for this.

Put together a few slides on the highlights of the case study to stir people’s interest, and then make them available to your sales and customer-facing teams. It's helpful if the marketer who created the presentation is the one who presents it to anyone who might use them in the future. This ensures they can explain the presentation clearly and answer any questions that might arise.

Get Inspired: What to create presentations people want to use? Here's a list of tools to make your presentations great.

16. Create SlideShares based on case studies.

Following on from a few short slides, you could also put together a more detailed presentation of the case study and upload it to SlideShare. After all, not only is SlideShare SEO-friendly (because Google indexes each presentation), but there is a huge pre-existing audience on SlideShare of over 60 million users you can tap into. SlideShare presentations are also easy to embed and share, and allow you to capture leads directly from the slides via a lead capture form.

Get Inspired: Want to generate more leads with SlideShare, but not sure how to get started? Check out this blog post.

hubspot slideshare on "how to grow with inbound marketing" that is an in-depth case study

Now that you understand the value of a marketing case study and the different ways that they can be used in your content marketing (and even sales) strategy, your next step is to think about what would convince your target audience to do business with you. 

Have you recently accomplished something big for a client? Do you have a process or product with demonstrable results? What do your potential clients hope that you'll do for them? 

The answers to those questions will help you craft compelling content for your case study. Then, all that's left is putting it into your audience's hands in formats they want to consume.

Editor's note: This post was originally published in January 2015 and has been updated for comprehensiveness.



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Thursday, 30 July 2020

A Brief History of Productivity: How Getting Stuff Done Became an Industry

Anyone who’s ever been a teenager is likely familiar with the question, "Why aren’t you doing something productive?” If only I knew, as an angsty 15-year-old, what I know after conducting the research for this article. If only I could respond to my parents with the brilliant retort, "You know, the idea of productivity actually dates back to before the 1800s." If only I could ask, "Do you mean 'productive' in an economic or modern context?"

Back then, I would have been sent to my room for "acting smart." But today, I'm a nerdy adult who is curious to know where today's widespread fascination with productivity comes from. There are endless tools and apps that help us get more done -- but where did they begin? 

If you ask me, productivity has become a booming business. And it's not just my not-so-humble opinion -- numbers and history support it. Let's step back in time, and find out how we got here, and how getting stuff done became an industry.

What Is Productivity?

The Economic Context

Dictionary.com defines productivity as “the quality, state, or fact of being able to generate, create, enhance, or bring forth goods and services.” In an economic context, the meaning is similar -- it’s essentially a measure of the output of goods and services available for monetary exchange.

How we tend to view productivity today is a bit different. While it remains a measure of getting stuff done, it seems like it’s gone a bit off the rails. It’s not just a measure of output anymore -- it’s the idea of squeezing every bit of output that we can from a single day. It’s about getting more done in shrinking amounts of time.

It’s a fundamental concept that seems to exist at every level, including a federal one -- the Brookings Institution reports that even the U.S. government, for its part, “is doing more with less” by trying to implement more programs with a decreasing number of experts on the payroll.

The Modern Context

And it’s not just the government. Many employers -- and employees -- are trying to emulate this approach. For example, CBRE Americas CEO Jim Wilson told Forbes, “Our clients are focused on doing more and producing more with less. Everybody's focused on what they can do to boost productivity within the context of the workplace.”

It makes sense that someone would view that widespread perspective as an opportunity. There was an unmet need for tools and resources that would solve the omnipresent never-enough-hours-in-the-day problem. And so it was monetized to the point where, today, we have things like $25 notebooks -- the Bullet Journal, to be precise -- and countless apps that promise to help us accomplish something at any time of day.

But how did we get here? How did the idea of getting stuff done become an industry?

A Brief History of Productivity

Pre-1800s

Productivity and Agriculture

In his article “The Wealth Of Nations Part 2 -- The History Of Productivity,” investment strategist Bill Greiner does an excellent job of examining this concept on a purely economic level. In its earliest days, productivity was largely limited to agriculture -- that is, the production and consumption of food. Throughout the world around that time, rural populations vastly outnumbered those in urban areas, suggesting that fewer people were dedicated to non-agricultural industry.

Screen Shot 2017-01-12 at 10.29.31 AM.png Source: United Nations Department of International Economic and Social Affairs

On top of that, prior to the 1800s, food preservation was, at most, archaic. After all, refrigeration wasn’t really available until 1834, which meant that crops had to be consumed fast, before they spoiled. There was little room for surplus, and the focus was mainly on survival. The idea of “getting stuff done” didn’t really exist yet, suppressing the idea of productivity.

The Birth of the To-Do List

It was shortly before the 19th century that to-do lists began to surface, as well. In 1791, Benjamin Franklin recorded what was one of the earliest-known forms of it, mostly with the intention of contributing something of value to society each day -- the list opened with the question, “What good shall I do this day?”

Screen Shot 2017-01-12 at 10.29.31 AM.png Source: Daily Dot

The items on Franklin’s list seemed to indicate a shift in focus from survival to completing daily tasks -- things like “dine,” “overlook my accounts,” and “work.” It was almost a precursor to the U.S. Industrial Revolution, which is estimated to have begun within the first two decades of the nineteenth century. The New York Stock & Exchange Board was officially established in 1817, for example, signaling big changes to the idea of trade -- society was drifting away from the singular goal of survival, to broader aspirations of monetization, convenience, and scale.

1790 - 1914

The Industrial Revolution actually began in Great Britain in the mid-1700s, and began to show signs of existence in the U.S. in 1794, with the invention of the cotton gin -- which mechanically removed the seeds from cotton plants. It increased the rate of production so much that cotton eventually became a leading U.S. export and “vastly increased the wealth of this country," writes Joseph Wickham Roe.

Screen Shot 2017-01-12 at 1.55.09 PM.png Source: Gregory Clark

It was one of the first steps in a societal step toward automation -- to require less human labor, which often slowed down production and resulted in smaller output. Notice in the table below that, beginning in 1880, machinery added the greatest value to the U.S. economy. So from the invention of the cotton gin to the 1913 unveiling of Ford’s inaugural assembly line (note that “automotive” was added to the table below in 1920), there was a common goal among the many advances of the Industrial Revolution: To produce more in -- you guessed it -- less time.

Screen Shot 2017-01-12 at 2.19.12 PM.png Source: Joel Mokyr

1914 - 1970s

Pre-War Production

Screen Shot 2017-01-12 at 2.25.52 PM.png Source: Joel Mokyr

Advances in technology -- and the resulting higher rate of production -- meant more employment was becoming available in industrial sectors, reducing the agricultural workforce. But people may have also become busier, leading to the invention and sale of consumable scheduling tools, like paper day planners.

According to the Boston Globe, the rising popularity of daily diaries coincided with industrial progression, with one of the earliest known to-do lists available for purchase -- the Wanamaker Diary -- debuting in the 1900s. Created by department store owner John Wanamaker, the planner’s pages were interspersed with print ads for the store’s catalogue, achieving two newly commercial goals: Helping an increasingly busier population plan its days, as well as advertising the goods that would help to make life easier.

Wanamaker_Diary_TP2 (1).jpg Source: Boston Globe

World War I

But there was a disruption to productivity in the 1900s, when the U.S. entered World War I, from April 1917 to the war’s end in November 1918. Between 1918 and at least 1920 both industrial production and the labor force shrank, setting the tone for several years of economic instability. The stock market grew quickly after the war, only to crash in 1929 and lead to the 10-year Great Depression. Suddenly, the focus was on survival again, especially with the U.S. entrance into World War II in 1941.

GDP_depression.svg Source: William D. O'Neil

But look closely at the above chart. After 1939, the U.S. GDP actually grew. That’s because there was a revitalized need for production, mostly of war materials. On top of that, the World War II era saw the introduction of women into the workforce in large numbers -- in some nations, women comprised 80% of the total addition to the workforce during the war.

World War II and the Evolving Workforce

The growing presence of women in the workforce had major implications for the way productivity is thought of today. Starting no later than 1948 -- three years after World War II’s end -- the number of women in the workforce only continued to grow, according to the U.S. Department of Labor.

That suggests larger numbers of women were stepping away from full-time domestic roles, but many still had certain demands at home -- by 1975, for example, mothers of children under 18 made up nearly half of the workforce. That created a newly unmet need for convenience -- a way to fulfill these demands at work and at home.

Once again, a growing percentage of the population was strapped for time, but had increasing responsibilities. That created a new opportunity for certain industries to present new solutions to what was a nearly 200-year-old problem, but had been reframed for a modern context. And it began with food production.

1970s - 1990s

The 1970s and the Food Industry

With more people -- men and women -- spending less time at home, there was a greater need for convenience. More time was spent commuting and working, and less time was spent preparing meals, for example.

The food industry, therefore, was one of the first to respond in kind. It recognized that the time available to everyone for certain household chores was beginning to diminish, and began to offer solutions that helped people -- say it with us -- accomplish more in fewer hours.

Those solutions actually began with packaged foods like cake mixes and canned goods that dated back to the 1950s, when TV dinners also hit the market -- 17 years later, microwave ovens became available for about $500 each.

But the 1970s saw an uptick in fast food consumption, with Americans spending roughly $6 billion on it at the start of the decade. As Eric Schlosser writes in Fast Food Nation, “A nation’s diet can be more revealing than its art or literature.” This growing availability and consumption of prepared food revealed that we were becoming obsessed with maximizing our time -- and with, in a word, productivity.

The Growth of Time-Saving Technology

Technology became a bigger part of the picture, too. With the invention of the personal computer in the 1970s and the World Wide Web in the 1980s, productivity solutions were becoming more digital. Microsoft, founded in 1975, was one of the first to offer them, with a suite of programs released in the late 1990s to help people stay organized, and integrate their to-do lists with an increasingly online presence.

Screen Shot 2017-01-13 at 9.58.58 AM.png Source: Wayback Machine

It was preceded by a 1992 version of a smartphone called Simon, which included portable scheduling features. That introduced the idea of being able to remotely book meetings and manage a calendar, saving time that would have been spent on such tasks after returning to one’s desk. It paved the way for calendar-ready PDAs, or personal digital assistants, which became available in the late 1990s.

By then, the idea of productivity was no longer on the brink of becoming an industry -- it was an industry. It would simply become a bigger one in the decades to follow.

The Early 2000s

The Modern To-Do List

Once digital productivity tools became available in the 1990s, the release of new and improved technologies came at a remarkable rate -- especially when compared to the pace of developments in preceding centuries.

In addition to Microsoft, Google is credited as becoming a leader in this space. By the end of 2000, it won two Webby Awards and was cited by PC Magazine for its “uncanny knack for returning extremely relevant results." It was yet another form of time-saving technology, by helping people find the information they were seeking in a way that was more seamless than, say, using a library card catalog.

In April 2006, Google Calendar was unveiled, becoming one of the first technologies that allowed users to share their schedules with others, helping to mitigate the time-consuming exchanges often required of setting up meetings. It wasn’t long before Google also released Google Apps for Your Domain that summer, providing businesses with an all-in-one solution -- email, voicemail, calendars, and web development tools, among others.

Screen Shot 2017-01-13 at 6.35.20 AM.png Source: Wayback Machine

During the first 10 years of the century, Apple was experiencing a brand revitalization. The first iPod was released in 2001, followed by the MacBook Pro in 2006 and the iPhone in January 2007 -- all of which would have huge implications for the widespread idea of productivity.

2008 - 2014

Search Engines That Talk -- and Listen

When the iPhone 4S was released in 2011, it came equipped with Siri, “an intelligent assistant that helps you get things done just by asking.” Google had already implemented voice search technology in 2008, but it didn’t garner quite as much public attention -- most likely because it required a separate app download. Siri, conversely, was already installed in the Apple mobile hardware, and users only had to push the iPhone’s home button and ask a question conversationally.

But both offered further time-saving solutions. To hear weather and sports scores, for examples, users no longer had to open a separate app, wait for a televised report, or type in searches. All they had to do was ask.

By 2014, voice search had become commonplace, with multiple brands -- including Microsoft and Amazon -- offering their own technologies. Here’s how its major pillars look today:

Pillars_of_Voice_Search-2.png

The Latest Generation of Personal Digital Assistants

With the 2014 debut of Amazon Echo, voice activation wasn’t just about searching anymore. It was about full-blown artificial intelligence that could integrate with our day-to-day lives. It was starting to converge with the Internet of Things -- the technology that allowed things in the home, for example, to be controlled digitally and remotely -- and continued to replace manual, human steps with intelligent machine operation. We were busier than ever, with some reporting 18-hour workdays and, therefore, diminishing time to get anything done outside of our employment.

Here was the latest solution, at least for those who could afford the technology. Users didn’t have to manually look things up, turn on the news, or write down to-do and shopping lists. They could ask a machine to do it with a command as simple as, “Alexa, order more dog food.”

Of course, competition would eventually enter the picture and Amazon would no longer stand alone in the personal assistant technology space. It made sense that Google -- who had long since established itself as a leader in the productivity industry -- would enter the market with Google Home, released in 2016, and offering much of the same convenience as the Echo.

Of course, neither one has the same exact capabilities as the other -- yet. But let’s pause here, and reflect on how far we’ve come.

2015 to 2020

Smart Devices are Everywhere

The Amazon Echo was just the beginning of smart devices that could help us plan out our day. We now have smart thermostats that schedule our heating and cooling, refrigerators that notify us when we're low on food, TVs with every streaming service we need, and a handful of other appliances that schedule themselves around on our lifestyle.

While some might worry that smart devices could limit our level of motivation and productivity, others might disagree. Smart devices often free us up from mundane tasks while allowing us more time to focus on more productive things that are more important.

Big Data Powers Business Productivity

With technology like artificial intelligence, automation, analytics tools. and contact management systems, we are now able to gather more data about our audiences and customers quickly with the click of just a few buttons. This data has allowed marketers, as well as strategists in other departments to build tactics that engage audiences, please customers, generate revenue, and even offer major ROI. 

Want to see an example? Here's a great case study on how one successful agency used AI and analytics software to gather, report, and strategize around valuable client data.

Offices Rely on Productivity Tools

We've come a long way from Google Calendar. Each day, you might use a messaging system like Slack, a video software like Zoom, or task-management tools like Trello, Asana, or Jira to keep your work on track. 

Aside from keeping employees on task, these tools have been especially important for keeping teams connected and on the same page. As modern workplaces increasingly embrace remote and international teammates, they're also investing in digital task management and productivity tools that can keep everyone in the loop.  

Looking to boost your digital tool stack? Check out this list of productivity tools, especially if you're working remotely. 

Where Productivity Is Now -- and Where It's Going

We started this journey in the 1700s with Benjamin Franklin’s to-do list. Now, here we are, over two centuries later, with intelligent machines making those lists and managing our lives for us.

Have a look at the total assets of some leaders in this space (as of the writing of this post, in USD):

Over time -- hundreds of years, in fact -- technology has made things more convenient for us. But as the above list shows, it’s also earned a lot of money for a lot of people. And those figures leave little doubt that, today, productivity is an industry, and a booming one at that.

Editor's Note: This blog post was originally published in January 2017, but was updated in July 2020 for comprehensiveness and freshness. 



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